Operational
- We're quoting lead times we can't always hit - and we don't have a reliable way to know until it's too late.
- We have thousands of retailer and buyer records. Deciding who should get this season's invitation still happens in somebody's head.
- Merchandising has changed the plan again, but three spreadsheets are still reporting three different versions.
- We process everything in spreadsheets and email. It works until it doesn't - and it's starting not to.